Returns Policy
At Forivita, your satisfaction is our top priority. If you are not completely satisfied with your order, you can return your product under the conditions below.
Right of Withdrawal
You have the right to return your order within 30 days of receipt. After registering your return, you will have another 3 days to actually send the product back to us.
Conditions for Returns
To be eligible for a full refund, the product must:
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Be unused and undamaged
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Where reasonably possible, be returned in its original packaging
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Be complete, including all supplied accessories and parts
- Have been used according to the instructions
If the product is damaged or the packaging is more damaged than necessary to assess the product, we may apply a reduction in value.
Exceptions to the Right of Return
The following products cannot be returned:
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Products that are unsuitable to be returned for hygiene reasons and whose seal has been broken
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Personalised or custom-made products
Return Costs
The costs for returning an order are at your own expense.
The exact costs for returns vary by carrier. Please consult the website of your chosen shipping service for this information.
Refund
As soon as we have received and inspected your return, we will refund the full purchase price within
days via the original payment method.
Register a Return
Would you like to return a product? Please contact us via:
📩 info@forivita.nl
Please include the following in your message:
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your name;
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your order number;
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the reason for the return.
We will then send you the return instructions.
We do our utmost to handle returns carefully and fairly.
Thank you for your trust in Forivita.
